FAQ

Frequently asked questions

What services do you offer?

Counselling, psychotherapy, supervision, coaching and mentoring, in English or Spanish.

For more info see my services page

How often and how long do I see you?

This very much depends on what you present and bring to our sessions. Frequency of appointments is negotiated based on your needs and after the first assessment.

Individual sessions are held either weekly or fortnightly only. I do not offer monthly sessions or drop-in appointments.

Couples therapy requires combined and individual sessions.

How long does a session last?

Individuals : 55 minutes

Couples: 1 hour and 15 minutes.

Do I need a referral?

No, self referrals are welcome.

Do you offer face to face and online?

Yes.

Face to face appointments are offered in a quiet and tranquil setting. My office space is private, surrounded by trees, fresh air and an inviting ambience conducive to relaxation and healing.

Online appointments are offered via zoom.

What are your hours?

Monday to Friday 8.30 to 5 pm.

Late appointments only by arrangement.

How do I make a payment?

Only by bank transfer and required 48 hrs prior to our appointment.

What is your cancellation and re-scheduling policy?

I request 48 hours notice, during weekdays ONLY or full fee applies.

I run a small practice and make appointment times to the exclusion of other waiting clients. If you want to make another appointment time in the week you need to cancel, I will do my best to find another time for you. Be aware that this is not always possible.

My cancellation policy ensures that I can continue to provide a fair service to all the parties involved.

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